Service and Repair

Download and print the repair order form using the link below:

 

To ensure better customer service, please fill out a Repair Order Form each time you send a tool for repair. Please send the form with the tool and provide as much information as possible. Among other things, you can choose an option authorizing a repair for up to $125 without providing a quote. No need to bother you with phone calls and your tool can be serviced faster.

Festool is responsible for all shipping costs during the first year of the warranty. Please call Festool at 800-554-8741 to receive a shipping label.

During the second and third year of the warranty, the customer is responsible for shipping the tool to Festool. Please ship the tool to the address listed at the bottom of the Repair Order Form. Festool will pay for return shipping to the customer using UPS Ground Service. Warranty is valid 3 years from the date of purchase on your receipt or invoice.

If you have questions regarding the repair process, please call the Festool Repair Department toll-free at 800-554-8741.

* While we make every effort to ensure the accuracy of the data on this page, we reserve the right to correct any errors.

Festool Spare Parts Catalog

Festool power tools are designed to provide exceptionally long service life and during that time you may find that you need to repair or replace some of the components. Festool's Electronic Parts Catalog gives you access to tool schematics, part numbers and pricing for replacement parts.

Festool Guarantee