Shipping / International Delivery Info

What is Priority Order Processing?

In a rush to get your order? For a small fee, you can select the Priority Order Processing option for shipping and your order will be moved to the front of our queue, expediting shipment. Priority Order Processing does not guarantee delivery time or result in faster transit time. Priority Order Processing is only available for in-stock items.

Do you ship to my country?

We do not ship internationally. We only ship to the locations within the United States.  PLEASE NOTE: We ship on business days. Most orders placed after 11am on Friday will ship the following business day, Monday.

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

What is the return policy?

Please see our Terms & Conditions for complete details regarding our return policy.

Shipping Policies

Is shipping FREE?

Shipping is free on orders over $40. For orders under $40, there is a flat shipping charge of $8. Note, exceptions include Rolair, Sawstop, Laguna and other unique products. These items will have shipping charges noted during the checkout process or you will be contacted by customer service before the order is fully processed to apprise you of any additional charges.

Orders shipping to Hawaii and Alaska

Please note that some items cannot be shipped outside of the continental United States. While we do our best to ensure that these items are properly noted on our website, we reserve the right to cancel shipments to Hawaii or Alaska. We will, of course, contact you in the event that we cannot ship one or more of your items.

What is Priority Order Processing?

In a rush to get your order? For a small fee, you can select the Priority Order Processing option for shipping and your order will be moved to the front of our queue, expediting shipment. Priority Order Processing does not guarantee delivery time or result in faster transit time. Priority Order Processing is only available for in-stock items.

When will my order ship and how long will it take for delivery?

It's our goal to make sure your order is processed quickly and efficiently.

Generally, if you submit your order before noon Eastern Time on Monday-Friday, it will ship the same business day. Orders placed after noon Eastern Time on Friday or during the weekend will ship the next business day. Please review the product page for the product(s) you have ordered, which will indicate the inventory availability status of the product. Products that are out of stock will be shipped automatically once we receive additional inventory. Products that ship from the manufacturer will be submitted for processing within one business day.

The Tool Nut ships orders using UPS Ground or USPS, whichever provides the best delivery service to your area, unless expedited shipping is selected. The UPS Transit Time map below gives rough estimates on shipping times from our New York state warehouse. Please note that we cannot ship large items to P.O. Box addresses, so please provide a UPS deliverable shipping address to prevent delivery delays. If you have questions about what items cannot be delivered to P.O. Boxes, please contact us by phone. The transit times shown are not guaranteed, but indicate expected ship times under normal conditions.

UPS Ground Transit Time

When will my order ship and what are my shipping charges?

Most orders ship same day. Some items do require 1 or more business days to process. Shipping is free on orders over $40.00. For orders under $40.00, there is a flat shipping charge of $8.00.

PLEASE NOTE: We ship on business days. Most orders placed after 11am on Friday will ship the following business day, Monday.

Expedited Shipping

The Tool Nut makes every effort to process orders as quickly as possibly to ensure fast delivery. However, we cannot be responsible for delivery times of shipping providers.

 

Sales Tax

The Tool Nut is required by law to collect sales tax on all orders by customers residing in the states of New York and Virginia. Also, in some cases, The Tool Nut will drop ship your order from a product manufacturer which may require collection of sales tax in other states where the manufacturer has sales tax nexus. Sales tax will be commuted and applied to your order, when applicable, for your review during checkout. Should you have any questions regarding sales tax, please call, email or live chat with us.