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Customer Care. Unmatched.

3-2-1 Service
 

If your tools aren't working, neither are you. That's why every Festool power tool comes bundled with an industry-leading package of offerings to support you and assist with any problems you might encounter with your tool.

Festool's 3-2-1 service plan gives you peace of mind by offering you the following:

 

  • 3-Year Wear & Tear Warranty including FREE repair shipping both ways
  • 2-Day Turnaround on Standard Repairs
  • 1-Month Satisfaction Return Guarantee

Passion for High-Quality Power Tools

Manufacturing tools for professional tradespeople for over 90 years is one thing. Developing first-class power tools is quite another. In the process, Festool attaches great importance to quality and reliability.
 
Many customers have Festool power tools that have been in use for 30 years – or longer. The long service life of Festool's professional tools is no coincidence. One thing is essential to the successful design and manufacture of professional tools which are high-performing and robust yet reliable and lightweight, such as track saws, compound miter saws, jigsaws, routers, sanders, drills, construction site radios, LED working lights and more.
 
You have to know, think, feel and live trade. Uncompromising. With your head, your heart and your hands.